Preorder Terms
Mariscos Los Cadena's · Commerce, California
What a preorder is
A preorder is an order you place and pay for in advance on this site, to collect in person on the date and at the time you choose. We do not deliver.
When you can preorder
We need at least 1 day’s notice to prepare your platter fresh. You can book up to 30 days ahead.
Available times depend on our hours that day. The form only lets you choose times when we are actually open.
Where you collect your order
Monday through Saturday we are at 5530 Sheila St, Commerce, CA 90040, 10:00 AM – 6:00 PM.
On Sundays we are at the Commerce Swap Meet, 6360 Garfield Ave, Commerce, CA 90040, 10:00 AM – 5:45 PM.
When you pick a date, the site shows you which of the two locations you'll be collecting from. Please check it before paying.
How you pay
Preorders are paid by Zelle to (323) 635-9377. When you finish your order we show you the instructions and the exact amount.
Your order is not confirmed until we receive your payment. Until the Zelle arrives we don't set anything aside or start preparing.
Zelle is a direct bank-to-bank payment and cannot be reversed. Only send it once you're sure about your order.
When you finish your order we give you a short order number (for example LC-7K3M). Put it in the Zelle memo and send under the same name you ordered with, so we know which payment belongs to which platter.
No refunds
Once you send your Zelle payment, it is final. We do not offer refunds or cancellations.
We buy the seafood fresh and prepare your platter specifically for the time you booked, which is why we cannot resell it if you don't collect it.
If something goes wrong with your order, call us at (323) 635-9377 and we'll sort it out person to person.
If you are late
We hold your order until closing time on the day you chose. If it isn't collected that day we cannot hold it over for food-safety reasons, and no refund is given.
If you're running late, call us and we'll do our best to accommodate you.
Changing your order
To change anything after paying, call us at (323) 635-9377 as soon as you can. We'll do what we can, but we can't promise it.
Allergies and ingredients
You can leave notes about allergies when ordering, and we take them seriously.
That said, everything is prepared in a kitchen that handles shellfish, fish, gluten, and dairy. We cannot guarantee any dish is free from traces of any allergen.
Prices and availability
Prices may change. The price you pay is the one shown at the time of your purchase.
If we run out of something and cannot fulfil your order, we will call you and refund you in full. This is the one situation in which we give a refund.
Contact us
Questions about these terms or your order? Call (323) 635-9377 or email info@mariscosloscadenas.com.